The role
Do you enjoy moving orders forward and meeting customer commitments? Join EDIFIS Group to coordinate orders for sanitaryware, tapware and surface coverings, from the sales file to delivery. You will be the day-to-day link between sales representatives, customers, purchasing and the warehouse, providing reliable answers and resolving obstacles.
Missions
- Check orders: references, finishes, quantities, commercial terms and information needed for processing.
- Check availability, monitor reservations and identify products that need to be sourced with the teams concerned.
- Coordinate delivery dates and inform customers of their orders’ actual progress.
- Follow up on obstacles, organise partial deliveries when agreed and keep a clear record of commitments.
- Update records in the management software and internal tools; reconcile orders, picking preparations and delivery documents.
- Track discrepancies and administrative complaints through to resolution with sales, logistics and accounts.
Your profile
- Experience in sales administration, sales support or order coordination; distribution of materials or technical equipment is an advantage.
- The ability to organise several files simultaneously, prioritise and follow up methodically.
- Confidence with Excel and sales management software; experience with management tools is appreciated.
- Clear communication, a customer service mindset and accuracy with references, quantities and documents.
How to succeed and apply effectively
- The value you add: driving order progress and coordinating teams beyond simply entering documents.
- To apply: specify the software you have used, the types of orders you have followed and an example of a case or delivery you coordinated.
- Full-time position based at the EDIFIS head office in Sidi Daoud – La Marsa. Apply online with your CV.