The role
Can you keep track of the figures without losing sight of customer relationships? Join EDIFIS Group to organise payment follow-up for our trade customers. Working with sales and accounts, you will clarify account situations, resolve obstacles and track payment commitments methodically and diplomatically.
Missions
- Monitor invoices, due dates and customer balances using accounting and sales data.
- Prepare reminders and contact trade customers to clarify expected payments and any disagreements.
- Record payment commitments and monitor compliance; pass useful information to sales representatives and accounts.
- Identify discrepancies, credit notes or missing documents and coordinate the resolution of billing or delivery disputes.
- Alert management to delays and situations requiring a decision; apply approved terms and procedures.
- Keep traceable records and provide clear tracking of overdue amounts, actions taken and upcoming due dates.
Your profile
- Experience in amicable debt collection, accounts receivable or administrative management of trade customer accounts.
- A good understanding of invoices, credit notes, due dates and payment reconciliation.
- Confidence with Excel and accounting or sales software; experience with management tools is appreciated.
- Professional communication, polite firmness, discretion and the ability to work with multiple contacts.
How to succeed and apply effectively
- Your impact: provide visibility over payments and resolve obstacles while maintaining professional customer relationships.
- To apply: specify the types of accounts you have managed, the tools you have used and an example of an account you brought up to date, without sharing confidential data.
- Full-time position based at the EDIFIS head office in Sidi Daoud – La Marsa. Apply online with your CV.